TD Canada Trust Branch and ATM

We have been searching for a bank for our society for a while as we had a very bad experience with a competitor. We were looking at other banks in the area and this by far was the most efficient and painless process for finding a new bank account for our society out of everything.
Mar 8th, 2023

I have been trying to reach someone at this branch to schedule an appointment for over 2 weeks to no avail. I left 2 messages and called various numbers. Now I will have to drive to the city, to another branch entirely, so that I can close all of my TD accounts and switch to another bank. TD has high enough fees as is it but it always came with good service.... not as of late. I've had issues with this branch in the past, but they were rectified quickly and I was pleased with the result. These days, I can't even get someone on the phone let alone get any assistance with banking. ***update*** Contacted customer support, as directed, on 1 Aug 2022. Waiting to hear back.
Aug 15th, 2022

Apr 5th, 2022

Very fast service
Mar 20th, 2022

The absolute worst customer service ever!!!!! Our mortgage application was filled out wrong by the mortgage specialist, resulting in a decline result. We went in to the branch and was told by the teller that because they are short staffed no one could speak to us. The 1-800 number we were given is not monitored, meaning no return phone call. Called the customer complaint line, was told they couldnt help because we dont have a current mortgage with them. We were told by our branch this morning that a manager from another branch would return our call today and we are still waiting. The bank closes in half an hour. I wouldnt suggest this bank to anyone. I wish I could leave less than a one star rating. One star is far too much for such deplorable service!!!!!!!
Nov 23rd, 2021