Safeguard Property Management & Services Inc.

May 17th, 2023

Safeguard is by far the worst property management company ever. They send a property manager who has never been in the house to do exit walk through. Said manager knows nothing of property, along with original owners who have not been in house in the 3 years Ive rented from them. So basically pointless when pointing out any issues that they claim to have happened when I lived there. I had to take them to tenancy board for failing to fulfill their duties on a fixed term lease. I won, currently waiting for small claims for failing to fix the heat issue. No doubt Ill win now as I have more evidence that it was impossible to keep the house warm, despite the $200 reduction in rent over 3 winter months to offset heat. Laughable. Safeguard does not maintain or do upkeep of the house, until you say there is an issue and only then its about 25% of the time its actually fixed. I waited over a year for a new fridge as it kept freezing my food! I also went through 3 property managers in 2 months. But its my fault that things arent done, not that communication slipped on their end. Anyways Im taking them back to tenancy board for claiming damages. Oh they also wont work with you on your walk out inspection, in March. Property manager was sick, then back to back snow days, but they did the walk through without me, didnt offer another day. If you want long term renters, dont use safeguard as your management company. They can handle garbage, because thats how they manage and treat people, like garbage.
Feb 25th, 2023

They property managers are up and down when it comes to responses about issues. Sometimes, they reply instantly other times it takes weeks. I've had 2 different refrigerator break and they refused to come when I called. They also refused to compensate my loses in food which was everything. Won't weatherize my windows and door so cold air doesn't come in and and lies about asking the owner to pay for work then says they never asked them. I just wanna add I've had no issues with them until this past year. I've been renting from them since 2019.
Feb 14th, 2023

Worst experience renting in their property.. we endure 6 months of brownish water ,we contacted them multiple times but it took them 6 months to fix the water system. They dont even have consideration to their tenant even my wife is pregnant. Too many issues on the property and its really hard to communicate with them especially the last person that we emailed I forgot her name.We decided to move on other places and ask them permission to let us find tenant to sublet and they agree following day when we already found person to sublet the property,they change their mind and declined sublet to property. We really worried about our newborn about our situation but they didnt even care. Its really a terrible and traumatic experienced we had being a tenant. We really dont know where we can ask for help about our situation because we are migrants from other country. We dont really feel safe in safeguard. Thanks to public health of NS and they are very supportive to us especially to our newborn baby.
Dec 5th, 2022

Stay away from them. Minus zero star if I could. Terrible!
Nov 21st, 2022