GroundHog Geothermal & Heat Pumps

Hello, I am writing to thank your company for the recent service to repair our heat pump on March 23rd. You provided prompt service, considering the issues with the unit, and the two gentlemen who came here were excellent, professional, knowledgeable and provided great service and advice on maintaining a heat pump. I will certainly recommend your company to anyone who needs service. Also your emails regarding appointments kept everyone aware of times and dates etc. Thanks again. Service: Ductless heating & A/C services
Mar 26th, 2023

Critical: Quality
Jan 29th, 2023

Great technicians and very helpful every time they visit. Sadly our ducted York unit is experiencing issues for the third winter in a row like clockwork leaving us using our oil furnace again which isn't cheap. (Normally we dont use much if any oil in the winter) We suspect the fan motor is the problem again given the new noise. The controller cards wouldn't keep the house warm at night but have been replaced. After multiple calls and waiting over 6 months the initial issues were resolved but here we are again. We replaced our old unit to get rid of noise and have a reliable system and sadly we dont have that yet. I dont recommend York systems. The newest noise from it can be heard by our neighbours. waiting for it to be repaired.. disappointing to say the least. Services: HVAC system repair, Thermostat repair, Install AC
Jan 15th, 2023

Seemed friendly enough. I used them before and simple maintenance service was great. However on second visit I had an issue they were unfamiliar with. I was given a promise they would look into it further and they would get back to me. Now it's almost three months later and nothing. I tried to call, but no return on the voice mail message. Very disappointed. Service: HVAC system maintenance
Nov 2nd, 2022

Nice people informative
Sep 30th, 2022