Tim Hortons

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
May 22nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 18th, 2023

Went there 3 times since I have moved here and 2 out of 3 times the order was wrong. The other time was 3 people ahead of me and one person working everything while the manager walked around and talked on her phone. I waited almost 20 mins while I watched a woman take an order and then go make the sandwiches while the manager did nothing. In all my years I have never seen that ever at a tims hortons. The manager may have had something important to do but she knew we were all waiting and did not even attempt to help. Another time I asked for a tea double double with milk and got something that looked like sludge. I had to throw it out and make it at home. This store is in need of a staff change and it starts with that manager. If I owned this place she would be gone and I would replace her with someone who cares about her customers and supports the staff when needed. Not watch customers sit for way to long waiting and do nothing. I am a manager and I would fire myself if I acted that way. Pathetic service and poor quality. This is one Tim Hortons I will drive by now and never stop at.
May 9th, 2023

May 8th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 2/5 More
May 6th, 2023