73 Bayly Street | Vision at Pat Bayly Square

Been living here for 1 year now. Good experience .
May 13th, 2023

The worst management There is no contact number no management office No support No help from building management
Jan 23rd, 2023

Exceptional customer service provided by the leasing consultant Nadia. I was deeply impressed by her knowledge, attention to detail, communication and friendly personality.
Dec 16th, 2022

There are a lot of 1 star reviews but I want to share my own experience. Ive been at 73 Bayly since April. From the beginning management was helpful to me getting in. I was moving from out of town, so I was a bit frustrated that you cant sign a lease without physically viewing the apartment (no virtual tours, no proxys which is limiting). There was a turnover in staff while I was trying to get in, so the gentlemen who was originally trying to help me (who was super nice by the way. A huge loss that hes gone) was then replaced by Justice (also SUPER nice but she was overworked and managed the load of at least 2 people. Hopefully they didnt lose her too). I had to come to town on business, so Justice managed to schedule me a tour around my schedule. However, when I showed up, no one was at the rental office to give me the tour because it was during their lunch hour. That was frustrating, however after a few phone calls and emails justice herself ended up giving me a tour the following day. She showed me the apartment I was asking for, but after we talked she insisted on showing me one other place that was smaller then I wanted but had other things that made me fall in love with the place, which I ended up taking for the month I wanted - which now realizing the wait list to get in I either got incredibly lucky or was overly persistent. Another con is you need to physically sign the lease, Jo virtual signing which again was limiting, but made up for it by being incredibly accommodating to me by waiting until the next time I was in town which was a few days to my moving day. When move it day came, we went through the usual process, but I could only move in on the Friday, to which the loading dock was fully booked, but was told that I can still parking behind the building if I can make it work. Annoying, but not the worst thing. Luckily, someone who booked the loading dock was finishing up and let me use it when they were done, which was great. I then ended up getting yelled at by one of the supers because no one told him I was moving in that day which was weird because I had signed the lease and made it work with the individuals loading the dock, but turns out he was just incredibly stressed out and likely also over worked, I have since developed a nice relationship with him & the other super. The one who got angry at me even helped me move my couch in which was above and beyond, the other literally took it upon himself to come to my unit with me one day to show me how to turn on my AC after he got it turned on early due to the heat which was super nice. My experience since has been great. My unit is lovely, the gym and BBQs are great, my only real complaints are people smoking in the stairwell, the washer/dryer breaking down quite a bit (but there are so many washers and dryers its never been a barrier to me doing laundry), and the wall paper in the ground floor falling down which looks unprofessional and tacky. Ive personally never experienced bugs, and also never experienced management being neglectful in responding to unit maintenance. Ive only had one, and he literally came within 12-24 hours of me putting him the request. The management seem competent, just overworked, which is clearly a systemic issue. We do pay a relatively high rent so the small things listed really should be an issue if Im being honest. Everywhere has its kinks tho, its not always perfect. All in all if youre a low maintenance individual I think you will have a good experience at 73 Bayly. Cannot speak to 420 harwood.
Nov 28th, 2022

See the other reviews left by other tenants. Everyone is frustrated with the management and service. No commitment, no coordination, no communication. Management is extremely disorganized, non-cooperative and extremely unprofessional. Make sure you dont rent with them, youll regret if you do! I did a big mistake renting with them! Even 1 star rating is big reward for them.
Nov 20th, 2022