Canada Computers & Electronics

I have never had a worse retail experience. I brought my laptop in at the end of July for repair. I was told that a specific part would need to be ordered in and that it would take 1 to 2 weeks, but that I could pay for the whole thing at that moment, which I did. Months went by, and I had called multiple times to ask about my part, and covid was the excuse for the delay. By November, my part still hadn't come in, and they said it had been ordered but had never arrived, so it needed to be reordered. Then they ordered the wrong part, so I had to continue waiting. It's just been problem after problem, delay after delay . Now my laptop is repaired, but I still can't have it because apparently, I only paid for the labour, but not the part I've been waiting on. But this was never disclosed to me back when I first brought the laptop in and paid. There is clearly a certain procedure that is supposed to happen when dealing with these matters but out of all of the people I've had to speak to about this, not one of them knows how to do it properly. I am incredibly frustrated, and this whole experience has been ridiculous. I'm very angry at the lack of proper service and knowledge. Canada Computers, start training your staff.
May 24th, 2023

Returned things
May 23rd, 2023

Lovely store, knowledgeable staff & a wide selection of computers & pc accessories at a competitive price.
May 14th, 2023

May 9th, 2023

Now it looks renewed. lot of new offers. Very nice customer service. No comparared to the Canada computers was here before. Recommended
May 6th, 2023