Hetu's Auto Repair

Have my car saftey here cost a lot 600$ gave me bad information, didnt do a proper job workmanship terrible, stripped all bolts Error on everything they worked on and claimed they fixed transmission bolts water pump. Had issues with all of them and had to get most the work redone at another place
Apr 12th, 2021

Great workmanship honest and fair, highly recommend
Feb 3rd, 2021

Positive: Professionalism, Punctuality, Quality, Value
Dec 4th, 2020

This place is "top notch". We traveled from Ottawa to vacation at a cottage in Bancroft for two weeks. Once here, it became apparent that something was wrong with our vehicle. I called "Hetu Auto Repair" and Heather was sympathetic to my predicament and gave me the earliest appointment available. Heather gave me verbal directions to their shop as well. My car needed new brakes, which is what I suspected. I gave her a list of other small but bothersome repairs needed. Not only did they repair my vehicle to the highest standard but they are the only vehicle repair shop staff to have gone a step further - they explained to me why the same bothersome problems kept happening and told me what to do for it not to happen again. I have had my car for 5 years now and no other mechanic felt compelled to explain this to me. They just kept replacing fuses and break light bulbs without further inspection. Furthermore, the cost for the brake job was considerably less expensive than the last brake job done on my car. They also provided me with a detailed outline of the repairs done to my car and while my car was in their shop, Heather called me periodically to keep me appraised of their progress. If I could give them 6 stars, I would!!! Should logistics not be an issue, I would consider driving from Ottawa to have my car repairs done by "Hetu Auto Repair" - I am THAT happy with their service. Services: Electrical, Brakes, General repairs & maintenance
Sep 16th, 2020

Jan 16th, 2020