Whitfield ClimateCare

Professional and prompt service
May 12th, 2023

Whitfields has been called for three of our projects over the last 8 years. Starting with a propane fireplace in our cottage, then an overhead shop propane heater for our separate garage, and yesterday a heat/ac pump with a single inside unit (which is working so well in the cold temperatures). Every project was done on time, and the workers had always a professional attitude and did great work. Vaughn at their office was very helpful picking the right units and always had a follow up call to make sure we were happy with the work. We trust Whitfields for doing a great job and would recommend them highly to others! Service: Ductless heating & A/C services
Feb 18th, 2023

The experience started very well. Vaughan and Kevin seemed eager to help. When they asked me to sign a very one sided contract alarm bells went off. I checked their google reviews and asked some questions. I was also trying to work within the confines of the Canada Greener Homes grant which I will admit complicates things. They did however say they had experience working with the grant so I was surprised when they offered me a package that would not have qualified. The contract had a clause that said they didn't guarantee the system would qualify... More bells... The contract also had me doing my own electrical and disposing of my own oil tank. Fine for me but what does grandma do when she needs a new furnace? Or should I ask how much she pays? Total cost of this installation was around $20,000.00 and didn't include electrical, oil tank removal, or a cap on the old chimney.. They got somewhat heated when I asked about the google review that said they refused to cap the chimney and said for safety reasons they needed a tie off point on my roof, that it was going to cost hundreds extra to cap my chimney. After months of thinking I was going to get my new furnace from them they cancelled on me at the last minute leaving me in a crunch to find a new supplier. Not very kind or professional. I've since selected a new supplier. After 4 quotations no other suppliers have presented such a contract. Additionally, all 4 have selected heating systems for my home with a much higher capacity. Turns out the system would have been undersized. Definitely dodged a bullet here. Be careful what you sign.
Nov 15th, 2022

Whitfield has installed a generator at our cottage. We have been beyond happy with their service. The pricing was very competitive and fair. As far as I'm concerned, however, the installers made the difference as they were excellent. The electrician in particular was above and beyond with respect to the care and level of service he provided.
Nov 10th, 2022

Oct 28th, 2022