Trade Army Inc.

Excellent & local family run business - Has taken care of us more times than I can count. Reliable, great work ethic, and very reasonable. They are always the first to assist, and ALWAYS the first I suggest to my friends/family/clients! Thank you Trade Army! Services: Installation, A/C system maintenance, Light fixture installation, Heating system maintenance, A/C system repair, Heating system repair, Install thermostat, Install AC, Electrical outlet & switch installation, Electrical outlet & switch relocation, Repair HVAC, HVAC duct & vent repair, Electrical outlet & switch repair, HVAC system maintenance, Light fixture repair, Heating system installation, Electrical power restoration
Mar 15th, 2022

Richard and his team are everything you would want with professional heating and cooling installers. Richard came to my property and gave me guidance and advice on heat pumps vs natural gas and did a wonderful job setting me up with 2 new systems. The workmanship is world class and the attention to detail and hard work his team put in its second to none. I highly recommend this company. Thank you Richard and team! Service: Installation
Feb 10th, 2022

Trade Army came into my home to install and new Napoleon Furnace. The price was reasonable and the wait for an appointment wasn't long. Installers were respectful and courteous and helped me understand the process. It was installed in a timely manner. I will be sure to contact Trade Army for any of my future needs. Service: Electrical outlet & switch repair
Dec 29th, 2021

Hired this company and had a very bad experience. We asked them to return multiple times to repair the poor work. We first asked them to return in June 2021 to repair the ductless split system they intalled in April 2021. They did not ever return after multiple times they promised they would. We had to hire a different company. This is their response we received from them in November 2021. Well that is unfortunate that you went in and hired another company to make the repair but that is your choice. I only just last week received a Napoleon order that I made in June. I haven't received the replacement indoor head that I have ordered for you along with other ductless products we have on order through Napoleon as of yet. We had to go to other brands to fill the needs of our clients, this has been an issue all year across the board with many brands and products due to covid. I'm glad the units are operating with no issues for you and I'm disappointed that our mechanic and master electrician made an error or didn't find the mix up of two of the three indoor heads. This is a very simple task and we have never made this error before. We have only had one issue in our history of the Napoleon inverter system and that resulted in an indoor unit replacement. As per adding refrigerant, we keep well documented notes of our installs with pictures. I find it hard to believe our work was poorly installed or the fact that it was overcharged since we did not add any refrigerant to your system. Once another company has got involved, our obligations to you are no longer required. I can't be sure that any future issues with the system were a result of them working on the system. You have a warranty with the manufacturer and the company you have chosen to use can help you with any claims with their products. Once again apologize for your experience with our service. I wish that your unit has no more issues and works according to your expectations. Sincerely, Service: Ductless heating & A/C services
Dec 4th, 2021

Positive: Professionalism, Punctuality, Responsiveness, Value Services: Repair HVAC, HVAC system maintenance, Heating system installation
Sep 30th, 2021