Aging Well Clinic, Barrie and Community Family Health Team

Absolutely fed up with this doctors office. 2nd time now Ive showed up for my 8am appointment and they canceld my appointment the morning of with no call no text, nothing. When us as patients cancel before 48hours we are subject to a charge. Whos gonna pay me for missing work twice now this is absolutely unacceptable. Receptionist tried telling me they called me the night before then the story changed to this morning I showed my call log they never even tried reaching out. She then called whoever to find out I was correct and they didnt call. Wheres my compensation for my loss work time. Are you going to pay my bills and gas for driving here for no reason?
Feb 12th, 2023

Jul 4th, 2021

We just moved from Alberta and we're asked how long we are staying and my wife told her that we are testing the waters in Barrie because has been hard to find a house for our family and then she told us that she will have to go to Alberta to get my new born immunization, (Like if Alberta was 2 hours drive), they are in the wrong business, the health business is about taking care your community regardless of any background . So disappointed
Jun 22nd, 2021

Dr. M. D'Souza - Very dictatorial and accusatory. NEVER miss an appointment, or you shall hear about it for the next year !! Try to speak, and you will be interrupted and criticized. Very disrespectful and rude. Jennifer, at reception is, however, really pleasant, D'Souza is more interested in "| just want to be a doctor," (her words) than BEING one. It's all about her. Mind games, patent RUDENESS, sneaky; has ZERO compassion/understanding. Narcissistic, sociopathic. CPSO complaint dept. awaits. Others have complained about her. SMARTEN UP, DOCtor. DON'T COME TO MY COUNTRY AND EXPECT ME/US TO PUT UP WITH YOU !!!
Jun 9th, 2021

Receptionist lost an important package that was personally handed to them with the name of the intended doctor. The doctor never recieved this package and now a 3 month process must be restarted. Absolute lack of competence, not to mention a breach of privacy. Now there is a package with all my personal info and a personal note floating around somewhere. I want the receptionist fired.
May 31st, 2021