FIRST ONSITE Property Restoration

Service: Roofing Positive: Professionalism
Sep 1st, 2022

Steve came out first thing this morning to assess the damage from a basement flood we had last night. We really appreciated that he arrived on-time and answered all our questions. Jeramy and Jr garcia were wonderful and did a fantastic job! Extremely helpful cleaning up and moving our personal belongings. Very knowledgeable and professional. We are very happy with the experience from today and really appreciate the help we received. Thank you!
Aug 9th, 2022

Service: Roofing Positive: Professionalism
Jul 6th, 2022

Do not recommend this company. We had several issues regarding our very simple fence repair. The biggest issues were: -leaving post holes dug and open for over 36 hours, our dog fell into one of the holes -leaving the site in completely disarray. Im permanently disabled and had to clean up large chunks of concrete -used wood we have purchased for the repair -finished the job leaving our gate jammed shut and inaccessible. Theres no accountability from First on Site, they blamed the contractor who they also promised was highly professional in the same breath. I also faced discrimination based on my gender. The repair was not done properly but we got to a point we didnt want to deal with First on Site or their contractors
Jun 16th, 2022

Thank you to First Onsite for helping our family. Late one night our upstairs toilet piping broke and water damage quickly happened upstairs and downstairs. It was terrible. Our insurance company sent a manager from First Onsite to help us out the very next morning! Coulton, the manager, explained how First Onsite would deal with the insurance company and also clean up the mess. Coulton told us not to worry and that he would help us through the whole process. He patiently answered all of our questions. We greatly appreciated Coultons caring and calming nature. The clean up crew did an excellent job and were very kind (I liked how they put down covering on our floors to protect them.). Coulton assured us that we could contact him anytime with questions. We are thankful that our insurance company sent First Onsite to help us navigate through this tough time. Service: Water damage-related cleanup & repair
Jan 10th, 2023