Shoppers Drug Mart

Pharmacists are always very helpful. They take time to give you the correct information. Just today, I was given some good advice about vitamins so that I can taper off the harsh medication I'm on. Good selection and convenient location as well.
Feb 21st, 2023

Thank you to all staff for being so accommodating, computers down and pharmacist amazing. Thank you to all pharmacy staff
Jan 14th, 2023

Pharmacy is always so helpful anytime I've had questions which was really appreciated over the last few years dealing with kids illnesses.
Dec 7th, 2022

This place was so Bussing. They had Nickiminaj working the cash and Megan marlkle dancing at the door, the service was amazing they served me Virgin Peanut Coladas rigjt when I walked in and when I had left they gave me a gift bag containing an IPad. When I went to go look for the Badussy war photos and I could not find I went up and asked the girl wearing shrek ears but when I turned around she was a Shrek but other then that she helped me and got me my Xanax and Bc. Love this place. Will never go anywhere else!
Nov 2nd, 2022

I can not believe how disrespectfull I was talked to by the owner of the pharmacy. I have been going to this pharmacy for 5 years. They have filled out all the prescriptions for my cancer treatments with no problems and I have participated in the Look Good Feel Better program supported by this Shoppers Drug Mart and had so much appreciation for their service . But recently, my family from Ukraine that fled the war had joined this pharmacy too. My understanding was that they had ODB coverage included in their health card. So my sister in law had no problems with getting her medications for months, but my mom who just arrived was prescribed the same antibiotic and for some reason it wasn't covered. I asked the pharmaciest for help as well as I sent the email regarding my mom's antibiotics. I received a voice-mail from the owner of the pharmacy saying that my mom's antibiotic is not covered because its not on government formulary list and if I have any questions I can reach out. On Monday, October 24th,2022 around 6:30-7pm, when I was picking up my sister's in law medication, I was asked to pay for it. It has been covered for months, so I asked why is it not going through this time and if it could be a glitch in the system. I also asked if the pharmaciest could give a call to a dedicated phone line for pharmacies regarding claim submission for Ukrainians. She was very nice and looked at the phone number I was showing her. At this moment the owner has came into our conversation by stating that he had answered me already in the voice-mail. I tried to communicate to him that I'm asking about my sister in law which had no issues previously. He made me cry from his tempor and sarcasm talking down to me. All I was looking for was some answers and help. We are going elsewhere after this level of disrespect. We were just looking for help and already found it elsewhere proving his luck of willingness to help and understanding in this matter.
Nov 15th, 2022