Melanie’s Dressmaking

Prices are fair. Work is excellent. Staff very friendly and helpful.
Dec 3rd, 2022

Fast service
May 30th, 2022

This shop told my daughter that her dress will be ready in one week,TWO weeks later with no calls i finally went in. At first the women in the front said if they didn't call you is not done . She asked me when is the event and i said next week and that is when she start looking for it. Finally she founded it in the change room. Not only did this place has no customer service, has no clue where was going on but they was going to charge my daughter $70.00. So I took the dress back. This place is a joke for alterations.
Apr 25th, 2020

Do not go here. 4 years ago I had amazing service getting my wedding dress altered here. I recently went to get my bridesmaids dress altered her and it was horrible service. The business has been sold has a nee owner. I feel you should change the name if you are not going to pffer the same high quality service Melanie did when she owned it. I had broken my foot and was in a wheelchair when I went in and called ahead to make sure it was okay to come in even though I was cutting my alterations pretty close to the wedding. When i got to the business the laddy working roled her eyes at me and then told me she couldnt take me becaue it was to much work . I felt so uncomfortable after and disheartened. I was just hoping for a little more empathy for my situation. So I went to another alterations place and they did it in 4 days. I do not think they have a proper alterations person who works there. I unfortunatly recomended friend who needed a quick alteration for her wedding dress and they didnt sew part of her wedding dress on and a day before her wedding she had to fix it her self. I just think if people are trusting you with important garments like a wedding dress you should let them know that ownership had changed or do not offer that service. I am mortified that I recommended a friend her and her dress was almost ruined. I am pretry sure they are more of a dry cleaning business then alterations. Please do not take any important garmets here like wedding dresses, bridesmaid dresses. They do not have the expetise melanie had. Be honest with your clients if you cant offer the same sevices dont just take peoples money. Also staff definatly need a lesson in customer service. I know I csme in last minute which was because when i used this business perviously that was okay and i was unaware ownership had changed. I understand maybe that employee was stressed but in the moment while i was in a wheelchair with a broken foot i just needed compasion and understanding and i felt very small and unimportant in that moment. Service: Alterations
Jul 24th, 2022

I brought my wedding dress to Melanies Dressmaking & Alterations in a panic. I had purchased my dress in Ottawa and long story short they couldnt do my alterations as promised on the weekend I was going up. I brought my dress in and they did an AMAZING job with my dress. They took their time and fixed everything and even added stuff that they believe would make the dress fit perfect. I have nothing but positive things to say about Melanies Dressmaking & Alterations. I will 100% recommend to my family/ friends. Stress free VERY reasonable price. Job Well Done!!!
Mar 16th, 2020