Kingston Online Services

Using KOS as an internet provider has had its ups and downs as far as the internet itself, however anytime I've had an issue and have had to contact KOS the customer service can't be beat. These large companies such as Bell cannot compare to the customer service that KOS offers. This means so much to me as a consumer.
Apr 23rd, 2023

Paying for internet that can't be used for 3 to 5 days at a time over "equipment issues". Have only had the equipment installed in February and here we are not even may yet. The install tech was wonderful but as soon as you have to call over an issue the customer service is NOT there!
Mar 30th, 2023

We have been with KOS for almost 4 years...terrible , absolutely terrible. We have called many times being extremely patient, our last call they told us that was the way it was going to be. We can't even watch a movie without it buffering every 20 seconds.
Mar 19th, 2023

Employee of KOS for almost 20 years, have used our services for the same amount of time from old school early 2k legacy aDSL to FTTN and since we've offered it, our Cable service in the city of Kingston and have been nothing but satisfied. I may be an employee but I am also, a happy KOS customer. :)
Mar 11th, 2023

Had an installer run a cable from our house to our neighbours without our permission, left it draped across our lawn. Was very rude to my wife, almost belligerent. Not impressed! This place is complete trash
Dec 25th, 2022