Caramia Furniture

Ordered a bunk bed - missing three critical pieces and couldnt assemble the bed. Called first thing Monday morning and it took until Thursday for them to get around to shipping it out (pieces were in stock). Unfortunately, they shipped out the wrong pieces (even though I specified and confirmed the exact part numbers and colour required). So here we are now well into week two of having a half assembled bunk bed for my kids (we had already sold the old beds in anticipation of this being built two weeks ago). I dont understand how businesses dont value their customers enough to fix issues properly when they crop up. I know things can happen, but they didnt seem concerned or surprised when pieces were missing or that it was taking days for them to get around to shipping them wrong pieces Sigh.
Apr 29th, 2022

Its one of a kind. Their products are phenomenal.
Sep 18th, 2020

I purchased a juvenile bedroom set for my daughter, product is very cheap and poor in quality, the wood on the dresser drawers and the bed started cracking both on the inside and outside just after 5 weeks from delivery. I sent the entire bedroom back. Great customer service.
Oct 31st, 2018

Great Customer Service! I ordered crib+dresser set with Costco and the dresser was damaged. I contacted Caramia Furniture and dealt with Kareem who was amazing and provided impeccable customer service! He made sure the new dresser was not damaged and we received the new dresser within a week. Love the products and would recommend to anyone. Thank you again for the great customer service and for following up with us.
Jun 20th, 2018

When looking on how to buy a replacement part for my crib, the customer service responded quickly to offer to ship us a new part at no charge. Very friendly and easy to deal with and we have been very happy with the crib.
May 11th, 2018