RBC Royal Bank

May 10th, 2023

Came in here Friday & waited in a short line for an unreasonably long wait time when most of the tellers were there. I was dressed casually but not poorly. I wanted to open a savings account but was told I would have to make a 1 hour appointment & come back 10 days later. My dad happened to have been there that morning for the same reason & didn't have to make an appointment, he got ushered into a room with a specialist immediately. My guess is he was wearing a blazer so was treated better. Called RBC that night & was told to make the account online then go back in & then I shouldn't have to make an appointment. I did as instructed and this time came in Saturday with a suit. I was treated better and sure enough I was able to open the savings account easily without appointment. WARNING: Opening a savings account will ding your credit! I woke up Sunday to my credit monitor telling me RBC made an inquiry on Saturday. Anytime any institution did a credit check on me they at least had the courtesy to tell me. I thought that only if I applied for credit or a loan that I should expect this, but apparently even opening a savings account & depositing money makes RBC do a credit inquiry.
May 4th, 2023

This branch u visit be cool because manager like to stay longer wait in line because only 2 teller all time ...I ask lady manager and she explain if u need fast come early morring no choice this answer for Lady manager so I m very upset this answer I have bussiness account , personal account, morgadge, and investment in bank I m not accepting this type of answer pl ..upgrade manager attitude and custmer services pl...or I can cancel dealing with bank.... Thanks...
Apr 28th, 2023

Long line ups
Mar 26th, 2023

The staff is very good, and deal with polite manner. Sukhvir singh is working there, and helping me out with full information. He told each and everything nicely with polite and comfortable behaviour
Mar 24th, 2023