TFI Food Equipment Solutions

Ethan, was very helpful in handling our cafe machine concerns. He explained what the issue was and offered advise on how to do a better job of maintaining the equipment. He worked efficiently and the area was clean when he completed the service call. Thank you Ethan for the information provided on other hard water issues.
May 22nd, 2023

A tale of two companies: Great: The service technicians at TFI are wonderful. In the rare times when our equipment has needed repairs, the technicians have always been very skilled, very professional, and very charismatic. 10/10 service by TFI technicians! Especially Victor - he deserves an 11 out of 10 service! Also the FRANKE and Taylor soft serve food equipment that TFI sells are all of a very high quality, and typically quite dependable. 10/10, would recommend. Bad: TFI as a company often will not return messages at all, nor do they respond to requests for servicing the equipment we purchased in a timely manner. Requests for a call back from a manager when our concerns needed to be escalated have gone unaddressed more than once since we became customers.
Apr 20th, 2023

Dan and the team are always there for us! Dan works behind the scene to get us up and running as soon as possible. The technicians explain the repair and give advice to the team to help reduce future service calls. I highly recommend the TFI Total Care Program it is well worth the small monthly fee. Great Job Team TFI Service
Apr 5th, 2023

This company has reckless drivers, buddy ran a stop on February 10th and their insurance company is dodging responsibilities.
Mar 30th, 2023

Excellent, Mike was very nice and knowledgeable. He broke everything down step by step to clean our machine. Thank you
Mar 22nd, 2023