Sapphire Hut Costume Jewelry

IF Yoiu are buying simple semi casusl jewellery...you wont get much help..the sales ppl are not trained to show/ suggest options. They dont even smile. Items are a bit pricey too.. .
May 17th, 2023

Really great jewellery choices but the customer service was horrible. I was followed around the store by the sales rep helping me. She also kept ignoring my requests/budget whilst continuing to show me sets that where out of my budget/ also telling me they did not have what I was looking for. I was then offered service by a lady with glasses wearing a light green shirt and she was amazing she also found what I wanted. Unfortunately I dont think I will be coming back especially since I travelled from downtown Toronto just to be given subpar service.Please dont lie to your customers regarding what you do or dont have. It very much shows the first sales rep didnt want to look :/
May 17th, 2023

This shop is having many collections and they are so good and mainly reasonable prices. One staff assisted us throughout my shopping and to the billing. She showed us many collections patiently. I really like this shop. I wish I would know this shop before only.. if you are in GTA and searching for good collections of jewelry this is the place to go in Brampton for sure!
May 16th, 2023

A lot of variety, and really beautiful styles! I love their selection, have been here for two different occasions and their selection of products do not disappoint! However the customer service was bad. You cant really look at the jewelry without a staff member pulling the boxes out for you, so I found myself waiting for long periods of time just to look at jewelry as the staff were not eager to help despite seeing you waiting. The owners were very apologetic and understanding regarding this and super helpful. 4 stars because of the kind owners and great selection, wouldve given a 5 if not for the staff.
May 4th, 2023

Huge collection of jewellery for almost every occasion.
May 3rd, 2023