Professor's Lake Recreation Centre

Apr 21st, 2023

Apr 21st, 2023

Apr 19th, 2023

The new booking system sucks, please have your website updated and train your staff to provide consistent information. I called to make a reservation for kayak rental for 2 people for Saturday afternoon and was told they no longer accept phone booking so I was like okay Ill be in the area Friday afternoon so I can stop by to make reservations in person. Then when I got there around 6pm on Friday, they told me no we cant do reservations now you can call us tomorrow Saturday morning and we can put down your name. Then I called them again on Saturday morning and was told the same thing, no phone bookings since people didnt show up before and advised its best to book in person on the day of. Now Im wondering by the time I get there what if theres no more slots available since Saturday in summer is always busy and booked up. The staffs I talked to were all really nice but seems like none of them had the same information. The reservations system needs improvement, can you just allow people book online and charge us in advance plus a non refundable cancellation within 24 hours? Its that easy! Ughh its a nice place with great pricing, perhaps only works for people live close to the lake :(
Apr 18th, 2023

Apr 6th, 2023