Amica Peel Village

Very disappointed in the lack of accountability of the staff at Amica. I have asked repeatedly to ensure that the panic button is placed within my Dad's reach and every time I visit it is hidden and nowhere within his reach. Then the staff don't bother to respond to your emails and voice messages on the matter. This is absolutely unacceptable and not how vulnerable elders should be treated.
Apr 1st, 2023

My Mother has resided here for 10 months. She has settled in nicely and has made many acquaintances. The staff all know her name and greet her warmly. Enil and Emilie are lovely and make my mom feel special. The activities are endless and there is always something entertaining going on. The star of this facility is Raul the main concierge and he is the heartbeat of this facility. He makes all the guests feel loved and special. Amica Peel village would not be the same without this wonderful man.
Jun 9th, 2022

The place looks lovely and fancy; however, we are extremely disappointed with their inability to follow my fathers care plan. He has a bedsore and needs diaper changes. He must be out of his wheelchair for part of the day to nap and to avoid prolonged pressure on his bedsore. The care providers have left him in his chair and in a soiled diaper from 9:30a.m. until 8:30p.m more times than I can keep track of. We have contacted the director of wellness, the manager, and the director of the care providers. They know what his routine should be. He is unable to make decisions himself. They have all promised a change, but the same disregard for his care plan keeps happening. This has happened over and over again! When I toured the place I was told they would work hard to improve his quality of life. They havent done anything to help him maintain his strength (they resorted to the hoyer lift too quickly and he lost a lot of strength), they repeatedly speak over him and speak too fast, and they dont seem aware of the proper strategies needed to work (patiently) with a dementia resident.
Mar 4th, 2023

May 21st, 2022

Nov 4 2021 We were happily surprised to get a call from Enil Grabowski notifying us that Bridget H was going to do an interview on CBC re the lyrics and legacies project. We know that Enil and Sophias tireless efforts along with JJ Bergers Patience and talent resulted in an amazing interview and CD. Bridget was deeply moved with the outcome. The Hamilton family would like to congratulate Amica peel village for collaborating on the event. We feel most grateful for your cooperation and dedication to making seniors lives most enjoyable in Amica peel village.
May 18th, 2022