Penningtons

Apr 13th, 2023

Mar 7th, 2023

I am very shy when it comes to discussing lingerie but Maresa(probably spelling her name wrong) was so kind made me feel super comfortable and did my fitting and provided the best service ever. I am definitely going back to this store firstly for service and secondly for the price quality and the range they have for plus sizes.
Jan 27th, 2023

I called them in the morning regarding an item which I needed very urgent , the associate who took my call was very helpful and polite. She assured me the item is in the stock and will keep it aside for me to pick it up. I reached there just after and I was attended by her, she already gathered the items for me even more than I asked for and even assisted me to pick the ones from the bunch. I would say her helpful gesture made my morning an actual good morning. Thank You.
Jan 5th, 2023

They try and trap you into buying from their store. Do not buy gifts for people from this store! My sister bought my birthday gift from Penningtons. She did not get a gift receipt so we can get a full refund if we wanted. Prepared to go return my boots and get the return put back onto my sisters credit card. I was told that she had to be present with the card or I could get a gift receipt. I told her we want our full money back not a store credit and its making buying a gift for someone here next to impossible if they want to return it. In this day in age if she can buy it online without a physical card - why cant we return it in the same fashion. When people live far away from eachother its next to impossible in this form. Customer service front end was very quick to dismiss my concerns instead of trying to fix the problem.
Apr 9th, 2023