Brockville General Hospital Emergency Department

If I could give 0 I would. Triage nurse was flat, bordering on rude. We waited 8 hours to be seen for an infection that was a result of an operation at THIS hospital. Infection progresses for 8 hours while waiting. Infection is no joke. But to them it wasnt as serious as a woman who was there to get her Diabetes meds adjusted ??? And they tell us everyone has to wait. Well isnt that just great. Everyone has to wait IS THE PROBLEM not the answer you give to the patient. And they wonder why they need to post a sign warning against people being aggressive towards them. They can be rude and opaque but we have to be nice, quiet little citizens and take the incompetence. You wouldnt need the signs if the place was being run properly. No one would be upset or scared or worried if they were being seen in a reasonable amount of time.
Jan 27th, 2023

Jan 20th, 2023

If I could give 0 stars, I would. I waited 5-6 hours in the waiting room with excruciating chest and kidney pain, they never even called me in- instead shrugged me off and treated me insanely poorly. The triage nurse was very rude which was uncalled for, however the nurse at the registration seemed to understand and seemed very caring. What has this place come too.. definitely recommend going to Kemptville or literally anywhere else but here.
Dec 12th, 2022

Dec 2nd, 2022

Very professional.
Sep 19th, 2022