Escarpment Pet Retreat

Great service and friendly staff.
May 21st, 2023

Escarpment Pet Retreat, its more than a pet boarding service. I would give them 10 stars if I could, theyre like the relative that you trust your pet with. Milo our goldendoodle is always happy when we pick him up from them. During his stay, he is very well taken cared of and rested .We drive all the way to Burlington from Thornhill to use their services. Thank you! We will definitely be back. Milo and family
May 21st, 2023

I can't say enough positive things about my experience with Escarpment Pet Retreat. Their May 2-4 weekend stay for my dogs, Jake and Dash, was absolutely fantastic! The staff was friendly, the accommodations were amazing, and the care provided for my dogs was exceptional. The team at Escarpment Pet Retreat went above and beyond to ensure that Jake and Dash had a nice stay. I could tell that the staff genuinely cared for the well-being of my dogs, and made our weekend away stress-free. The personalized care and individualized attention given to each pet is truly remarkable. Escarpment Pet Retreat is a great place, and I highly recommend it to anyone in search of top-quality pet boarding. Thank you, Escarpment Pet Retreat, for providing such a positive and memorable experience for Jake and Dash. We will definitely be returning again in the future!
May 21st, 2023

The staff and facility were amazing!! Wouldnt trust anyone else to look after Bane. Thank you for looking after my gentle giant, we will see you again
May 21st, 2023

Escarpment was kind compassionate and flexible at Christmas Time! It's a crazy story! In short my brother's roommate abandons the cat Leaf. My brother begins taking care of the cat but two days later(ish) has a medical emergency and is in the hospital. What is more! It's two weeks before Christmas and every cat boarding operation in the city is full! I have my dog and am boarding a friend's dog. Oh and did I mention, cat is a kitten still with seperation anxiety. What a pickle! Escarpment comes through for the win! They come to the city, pick up Leaf the cat, care for her while my brother was in the hospital AND over Christmas! Send photos, texts and daily updates on how Leaf is doing Then drive her back to the city like the princess she is!!! All of this while dealing with me; I must admit I was stressed out, and erratic. I likely made their job much more difficult. They were kind. They were human. I cannot thank them enough. They will be my great customer service story for years to come.
May 14th, 2023