End Of The Roll Flooring Centres - Burlington

May 19th, 2023

Staff were so helpful and knowledgeable about products and stock
May 15th, 2023

Great job on laying the new laminate floors. Contractors were on time and worked quickly and efficiently. Highly recommend End of the Roll
May 13th, 2023

I have always had a good experience with EOTR, so I went to them when my senior parents wanted their kitchen floor replaced. In the beginning, everything went very well. They came out on time to quote, followed up and installed the floor on a timely basis. However, I did find it strange that they made us pay 100% upfront and not just a deposit prior to doing the job! On the same day the floor was installed, we noticed one tile that appeared to be a different die lot which really stood out on a prominent place on the floor. I went to the store and showed the sales rep a picture and he seemed to react immediately in agreement and showed his manager. The manager was very demeaning and said that he couldnt see it, that variations happen (which I get) and initially dismissed me. But, he did say that they would come out and replace the tile (luckily we have extras left over). I followed up with the rep saying we wanted it fixed and he said hed call me back to book a time. Well Ive been ghosted and its been almost 2 weeks. Then I get a text from them thanking me for my business and to write a review!!! So I guess they have no intention on standing behind their word or work.
Apr 26th, 2023

The staff were knowledgeable, friendly and very helpful. Our first time visit was enjoyable. Will definitely return for my future flooring needs.
Apr 22nd, 2023