In Your Home Therapy

Very rude bunch of staff. You can clearly see from other reviews and the responses to it that Anton is full off himself. Customer service is one of the last things on his mind. He loves proving customers wrong and is extremely rude when doing so. I highly recommend that you look elsewhere then use a service that DOES NOT care about its customers.
Feb 18th, 2023

Had a terrible experience with Anton and Shara- the massage therapist. This was going to be my first appointment with inyourhometherapy. I had booked a one hour massage. On the day of the appointment I was told that they charge for the time of the massage therapist and not the time that you spend on the table. While I understand that taking my health history is part of the one hour. But Anton kept insisting that finding a parking setting up the table will all be part of the one hour. I have a seven month old baby, so this was a very frustrating because I had planned my whole day around this. Anton kept arguing that in all clinics the one hour includes setting up the table and essentially the time of the therapist and not the time on the table. THIS WAS ALL AFTER SHARA CONFIRMED WITH ME THE PREVIOUS DAY THAT I WOULD BE GETTING A FULL HOUR ON THE TABLE AND SHE WOULD COME EARLY TO SET UP. Shara also was extremely rude in her conversation with me AND COMPLETELY FLIPPED ON ME THE DAY OF THE APPOINTMENT. Never have I been to a massage where I didnt spend the booked time on the table. I ended up canceling my appointment. Found Anton very argumentative. Extremely horrible customer service. If only owners these days cared about their customers. UPDATE RESPONSE TO ANTON: Anton thank you for yet another argumentative and careless response. For you very kind information Shara took my entire health history online. Also, you did say that her coming up to my apartments and finding parking was part of the 60 mins. Also, SHE offered to come early so that I can get a whole hour on the table JUST A DAY BEFORE MY APPOINTMENT. At least learn to communicate with your therapists efficiently so that customers dont suffer. Like I have said in my review and said to you over the phone serval times that I was OKAY with health history being taken during the 60 mins. Setting up should not be a part of it. Improve your garbage customer service.
Feb 7th, 2023

Nov 17th, 2022

Jul 15th, 2022

Love love love! I wish I can give this service a 100 stars. As a mother of two little ones the in your home convenience has made it possible for me to pursue some level of "self care" that I would have otherwise had to put off due to simply not having the time to physically make it to the appointment. Not to mention the prompt email support and follow up with pain management stretches and exercises to continue the care in between sessions. Most services I have contacted had impossible and inflated costs but in your home therapy keeps their costs affordable for the average income. My request for a female therapist was honored and I can't be more happy and satisfied with crystal's work, professionalism and kind nature. She's takes her time to explain and walks you through the treatment. Most services I've tried in the past tried to play up my symptoms to rope me into additional sessions. With crystal I was practically pain free three sessions in, and unprompted she mentioned I can switch to being seen on a need basis since I seemed to be improving. I can't express how grateful I am for this amazing service and the amazing team and staff at in your home therapy. Thank you so much for helping us heal. We appreciate your hard work
May 6th, 2022