Scotiabank

Treated very poorly by a management positioned employee. My disabled nephew was treated like he was doing something wrong. He lost him mom two weeks ago and as executor of his moms Will and under the instruction of an a Scotia bank client representative he met with earlier, he was told he could pay utility bills from his moms home while it is listed for sale through his moms account. They took the payment today with a lot of head shaking and disapproval. This management person was very distrustful and would not talk to us nicely and would not answer my questions without being very impatient and rude . My nephew is not comfortable going there again. Extremely poor experience.
Apr 29th, 2023

Horrible experience at this location. I've been using Scotia Bank for 20 years and never had an issue till I went to this branch. This branch gave someone else a debit card to my bank account and gave me another customer's card. Fortunately I was not able to use their debit card but the other customer did use mine. This branch advised me I would have to contact the fraud department on the back of the card. This was not fraud, this was purely incompetence on the banks end.
Feb 12th, 2023

I have been a customer at Scotia Bank for over 30 years. I have always been treated with the utmost of respect, in business and personal transactions. Recently, I visited the bank to get direction regarding various on line issues . I have dealt with an employee, Courtney M , who has so kindly... and patiently assisted me on three occasions. On my most recent visit , she once again got to the bottom of the problem and directed me from there. She even asked me to check back with her if the problem was not resolved. I was most impressed with her customer service skills and just wanted to praise someone instead of complaining. Have a great day ..
Feb 3rd, 2023

Always very professional and helpful. I have been to other banks, and I am very glad that I do business with Scotia Bank and specifically this branch.
Feb 3rd, 2023

They are so friendly and helpful
Jan 20th, 2023