QPS Heating and Cooling

Positive: Professionalism, Punctuality, Responsiveness Services: Heating system installation, Heating system maintenance, Heating system repair
May 2nd, 2023

We purchased a heating and cooling unit complete with new ductwork when we moved to the Chatham area It cost us over 10000 and the unit broke after a few years due to a faulty motor QPS replaced the furnace after much bantering and agitation Finally they advised we would have full warranty via email Then not even a year and a half went by and the motor went again we were advised it was on national back order and given a refurbished unit as an interim solution. Not even 2 months later our unit is not working and the receptionist advised me we have an outstanding bill for labor and they will not be servicing our unit and promptly hung up on me ! Now we have to take this company for court all the stress from not having heat and the financial burden this has caused Not to mention we had a basement crawl space professional come out and was advised our floors are sloping where duct work was put in and supprirts were removed and not put back that costed us an additional 21000 to repair. What a horrible experience Service: Heating system installation
Mar 29th, 2023

Positive: Professionalism, Punctuality, Quality Service: Heating system maintenance
Mar 3rd, 2023

Services: Heating system installation, HVAC system maintenance
Jan 28th, 2023

Positive: Professionalism, Quality, Responsiveness
Dec 5th, 2022