Bella Couture

***DO NOT SHOP HERE! PROM RUINED!*** This was a terrible experience from start to finish!!!! My sister found her prom dress from here months in advance, although it was too big for her. The ladies at the store said that they would alter it, but we did not hear back from them for weeks. When we finally went to see what was going on, they said the dress was ready. When she tried it on, it was much too small for her, LOPSIDED, and had rhinestones falling off. They accused her of gaining weight and said it was our fault. From there, we had to come back to the store 3 more times to try and get the dress right, to no avail. The dress was filled with strings and loose rhinestones and they refused to fix it and charged us $570. They assured us that there was nothing they could do about the loose rhinestones and that it would be fine when she wore it. On prom day, within 5 minutes of the dress being on, the rhinestones began to FALL OFF COMPLETELY and I was forced to use a hot glue gun to reattach them at the last minute. When we told the ladies, they were not empathetic at all and blamed us for it. The ignorant, rude, disrespectful , and unempathetic ladies made what should have been a wonderful experience horrible, stressful, and upsetting. I feel as though I was scammed and conned by these women and I would never recommend anyone to step foot in this place.
May 17th, 2023

The ladies that run this store are very very aggressive. Terrible experience will not be back. Save your time and go elsewhere
Mar 30th, 2023

Bella Couture has Beautiful dresses and a nice selection. Great customer service from Naela. She literally is the BEST, so patient and a sweet person. The only reason I like going there because of the service she provides and does her best to make a customer happy. Highly Recommend
Jul 8th, 2022

Oct 23rd, 2021

Awful experience., very unprofessional work. I paid $290 for the dress and it came with a very low quality fabric and broken zipper . I had to pay $60 to a tailor for alteration and fixing the zipper , when I complained to Bella Couture , I was told that I should lower my expectations when I ONLY paid $290 for a dress!!!!
Oct 10th, 2019