La-Z-Boy Home Furnishings & Décor

La-Z-Boy Home Furnishings & Décor
  • 255 Bass Pro Mills Dr
    Concord, ON L4K 0A2
  •   905-660-0677

Hours

Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 7:00 PM

Chamber Rating

4.2 - (213 reviews)
150
16
9
6
32
Read Our 213 Reviews

Chamber Rating

4.2 - (213 reviews)
150
16
9
6
32
  • Majuri Maheswaran

    Worst customer service! Sales associate Anet was rude and was giving attitude! Lola (another sales associate) gave a price then changed the price when we wanted to go through with the purchase. She was pretty much forcing us to purchase the same day but I wasnt sure about the spacing at my place. She was then forcing me to do a deposit! Overall, I was really disappointed in the customer service! There are many ways to speak respectfully to customers!
    May 7th, 2023

  • Eric Theriault

    "UPDATE: we got the manager involved... they brought it to their facility and now the chair seat is still on an angle, but they can't feel it??? The mechanism, eventhough its a little better, still jerks while opening. They said it's up to their quality standards?? Don't buy from them...I know I will never buy again from them. Hope this is helpful for you." Purchased a recliner chair and a half and a loveseat almost a year ago. Received it 9 months later and the chair, after 1 week of being used, the seat became uneven (sinking on 1 side) plus it started to make noises from the mechanism. Technician came and recommended La-Z-Boy to replace the mechanism, but the customer service department are telling me it's up with the LZB standard??? Very unhappy with quality and service received so far. I do not recommend buying La-Z-Boy products or the extended warranty, which doesnt seem to do much.
    Apr 23rd, 2023

  • Not a Chef David

    We got a full set for our family room, and everything was fine except the sectional sofa that was not what we ordered. The stuff admitted their mistake, and after 6 month's with emails back and forth, they claim that it is our fault and refuse any dealing with it, beside the fact that we will never buy there again would not recommend this store to any one of my friends, their handling of our case was super unprofessional and on top of it very rude attitude. Highly not recommended.
    Apr 19th, 2023

  • Brian B

    Purchased a lift chair in Aug 2022. Was told by sales person, I could get a sales tax rebate if chair is for someone with a disability. I provided proof of same to store. Confirmed with sales person they received, and in progress -still nothing. The chair is OK, you may be able to find a similar chair elsewhere for less. Marketed as a premium brand, with a price to match. My experience was that only half of this is true.
    Mar 19th, 2023

  • Kevser Uzun


    Mar 13th, 2023

Read Our 213 Reviews

About
La-Z-Boy Home Furnishings & Décor

La-Z-Boy Home Furnishings & Décor is located at 255 Bass Pro Mills Dr in Concord, Ontario L4K 0A2. La-Z-Boy Home Furnishings & Décor can be contacted via phone at 905-660-0677 for pricing, hours and directions.

Contact Info

  •   905-660-0677

Questions & Answers

Q What is the phone number for La-Z-Boy Home Furnishings & Décor?

A The phone number for La-Z-Boy Home Furnishings & Décor is: 905-660-0677.


Q Where is La-Z-Boy Home Furnishings & Décor located?

A La-Z-Boy Home Furnishings & Décor is located at 255 Bass Pro Mills Dr, Concord, ON L4K 0A2


Q What is the internet address for La-Z-Boy Home Furnishings & Décor?

A The website (URL) for La-Z-Boy Home Furnishings & Décor is: http://www.la-z-boy.com/toronto


Q What days are La-Z-Boy Home Furnishings & Décor open?

A La-Z-Boy Home Furnishings & Décor is open:
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 7:00 PM


Q How is La-Z-Boy Home Furnishings & Décor rated?

A La-Z-Boy Home Furnishings & Décor has a 4.2 Star Rating from 213 reviewers.

Hours

Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 7:00 PM

Related Categories

Ratings and Reviews
La-Z-Boy Home Furnishings & Décor

Overall Rating

Overall Rating
( 213 Reviews )
150
16
9
6
32
Write a Review

Majuri Maheswaran on Google

image Worst customer service! Sales associate Anet was rude and was giving attitude! Lola (another sales associate) gave a price then changed the price when we wanted to go through with the purchase. She was pretty much forcing us to purchase the same day but I wasnt sure about the spacing at my place. She was then forcing me to do a deposit!
Overall, I was really disappointed in the customer service! There are many ways to speak respectfully to customers!


Eric Theriault on Google

image "UPDATE: we got the manager involved... they brought it to their facility and now the chair seat is still on an angle, but they can't feel it??? The mechanism, eventhough its a little better, still jerks while opening. They said it's up to their quality standards?? Don't buy from them...I know I will never buy again from them. Hope this is helpful for you."
Purchased a recliner chair and a half and a loveseat almost a year ago. Received it 9 months later and the chair, after 1 week of being used, the seat became uneven (sinking on 1 side) plus it started to make noises from the mechanism. Technician came and recommended La-Z-Boy to replace the mechanism, but the customer service department are telling me it's up with the LZB standard???
Very unhappy with quality and service received so far.
I do not recommend buying La-Z-Boy products or the extended warranty, which doesnt seem to do much.


Not a Chef David on Google

image We got a full set for our family room, and everything was fine except the sectional sofa that was not what we ordered. The stuff admitted their mistake, and after 6 month's with emails back and forth, they claim that it is our fault and refuse any dealing with it, beside the fact that we will never buy there again would not recommend this store to any one of my friends, their handling of our case was super unprofessional and on top of it very rude attitude.
Highly not recommended.


Brian B on Google

image Purchased a lift chair in Aug 2022. Was told by sales person, I could get a sales tax rebate if chair is for someone with a disability. I provided proof of same to store. Confirmed with sales person they received, and in progress -still nothing. The chair is OK, you may be able to find a similar chair elsewhere for less. Marketed as a premium brand, with a price to match. My experience was that only half of this is true.


Kevser Uzun on Google

image


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Overall Rating

Overall Rating
( 213 Reviews )
150
16
9
6
32

Write a Review

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