Sabfra Contracting

Services: Home renovations, Deck construction
May 3rd, 2023

Honesty, integrity and excellent customer service. I'm so glad I went with Frank and his team at SABFRA. I had a leak coming from my roof and into my bedroom wall. He quickly diagnosed the problem and had it fixed in no time. Not only that, he was in constant communication with me throughout the whole process. I didn't have to reach out to him rather he continually reached out to me and kept me updated. His workmanship is also top notch and he kept the place clean both during and after the job. HIGHLY RECOMMEND! Services: Drywall installation, Painting, Drywall repair
May 21st, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 30th, 2022

I was searching for a home renovation contractor. I had seen a couple of other contractors already before I invited Frank Pastore. Frank worked for my friend and he had sixteen five stars reviews on Google. Frank provided an estimate on March 21. He sounded like a trustworthy and knowledgeable person, giving some tips and suggestions. The estimate exceeded my budget. Frank easily agreed to lower the price because "we had common friends" Frank is gifted in talking manipulatively. He knows how to influence, be friendly, and bond with people. He gives an impression of giving an immediately solving a problem and making a personal connection. Later, Frank admitted that he was not able to pay his mortgage for two months and rent for his shop (his relative is managing that shop now). He also mentioned that his family survived on the salary that his wife earned as a teacher. Now I realize how Frank succeeded to win a deeper level of my trust - by being so transparent. His inability to pay for the mortgage and rent was supposed to be a red flag, but it had a different effect on me. I felt sympathetic towards Frank's situation. It was the main reason why I trusted Frank. After providing an estimate as a lump sum, Frank mentioned that he is extremely busy, and if I want him to do the work, I have to give him $6000 cash NOW. My trust and rapport was already established. I withdraw cash from a loan and gave it to Frank. I asked about signing a contract. He said it will be ready on April 7. At least he texted me that he received money. When I came home I spoke to my husband. He asked me how could I give money without signing a contract, without defining job descriptions, and without setting exact dates of finishing the job. I asked myself the same question. The answer was: I trusted Frank. Within couple hours on the same day I texted Frank saying that I'd like to cancel the verbal agreement and get $6000 back. On the next day Frank reassured me that he will return money "tomorrow." Then it became a game to delay returning the money. When I asked Frank about the money he was not answering my texts. If he answered, it became "tomorrow" or "next week." Just because Frank was "exceptionally busy," I offered to pick up money on Friday. He couldn't meet with me because he had to drop his son off at soccer practice. On Saturday, it was his son's Birthday party. I offered to pick up the money from his project location. Frank said it will be in Pickering. I said that I didn't mind to drive to Pickering. Then Frank became "sick with stomach flu." On March 30, Frank finally agreed to meet with me and to return the $6000. After so many deceptive occurences, I didn't trust Frank and was not comfortable to meet with him alone. I asked my friend to be my witness. Frank arrived, but he didn't have the money. He asked for a further extension of two weeks. At the the meeting he was again trying to gain sympathy. He showed me a contract another lady cancelled on him. I was asking myself how many other people he was taking a deposit from and why she was cancelling her contract as well? I asked Frank if he doesn't have money now, where he is going to get it in two weeks? He said he would borrow money from his mother or sister. Also he stressed out that he has a lot of respect for women... In writing Frank indicated that he will return the full amount of money no later than April 1313. He hasn't returned the money. I emailed and texted Frank. He just disappeared... Service: Remodeling
Apr 18th, 2023

We hired Sabfra for a kitchen remodel and couldnt be happier. Frank respected our budget and the work is top quality. There was constant, daily communication. His team was friendly and experienced. The owner, Frank, even came with us a second time to pick our countertops as I mentioned to him I was overwhelmed with the options. He didnt not pressure me to make a decision (even though to stay on schedule one had to be made) he suggested that we go back to have a look with him to make sure we were comfortable with our choice. As first time renovators, we really appreciated the hand holding! We lived through the remodel with 3 small children and his team was sure to clean up everyday in case we needed access to the main floor. And everything was completed on schedule. I would recommend Sabfra 100 times over.
May 17th, 2022