Cachet Homes

Very disappointed with their service. Booked a home year ago and paid what was asked for and additional. In return they delayed the construction schedule more than once, under delivered, no door to the garage, installed furnace in the middle of basement and ruined the entire space. I faced many other issues and I am utterly frustrated with their greed and worst delivery and terrible customer care. Services: Home building, Custom home design
Apr 23rd, 2023

We bought a house in Cambridge and they installed the insulation and drywall in the house without putting building paper on OSB plywood. There were also many issues with the drywall. Way too many hidden costs and issues. Would rate this a 0 if I could.
Mar 6th, 2023

Feb 14th, 2023

I have been calling the office for weeks now and no one answers the phone. Emails are not answered in a timely manner also. The customer service from Cachet has been a horrendous experience all together. From the decor centre to the hidden costs that are popping up for closing. Your transparency and honesty would have been appreciated and welcomed. Our lot has been delayed a total of 3 times with a very vague letter not describing the reason. No one to follow up with either.
Dec 6th, 2022

This is the worst experience ever, I would encourage everyone to not use this builder. They do everything to cut the cost, they did not install door to access the garage and gave no reason for omitting it. They placed substantial chargers for developer fees and would not cap it during the purchase process. They rarely respond to emails and hide things during this process. They are TERRIBLE AND I ADVISE EVERYONE TO STAY AWAY FROM THIS BUILDER.
Nov 18th, 2022