Rexall
Hours
Chamber Rating
-
Ricky Tiwana
Very easy to use!
Nov 12th, 2022 -
M L
Not a Rexall store its a manufacturer. Picture on google is deceiving and should be changed. Save yourself some time and listen to the reviews
Nov 11th, 2022 -
Zach Doyle
During the pandemic, I decided to look for an online pharmacy to have my prescriptions delivered. I was with a local Rexall previously, and had nothing but wonderful experiences with them, so decided to look into Rexall Direct (which this location handles). I signed up online, submitted all the required info, and after a few days and a callback I was all set up with my prescriptions on file. I was told during that callback that I would receive a confirmation e-mail with the tracking info when the prescriptions were ready to be filled (I set it up 2 weeks ahead to avoid having any days without my medication). Fast forward 2 weeks and 4 days later, no email, no callback. So I call them to find out the status of my order, and discover the order was never processed, and was told I was supposed to call when the 2 weeks were up to have them filled and shipped. I ended up speaking to a manager, who told me the exact same thing. I tried to explain that this type of practice can be very dangerous for patients, as they can only go based on what they are told, and being given misleading information is condescending at best, and life threatening at worst. This manager went on to give excuses as to why it wasn't filled, and after explaining that I take medication that is detrimental to my health and that this can be a life or death situation based on the circumstances, she continued to give excuses. "We're just trying to help people during the pandemic", is what I was told....no consideration, no apology, no customer service whatsoever. Do yourself a favor and sign up with PocketPills.com.
Mar 17th, 2021 -
K Chen
not exist
Sep 16th, 2020 -
Michael May
Not a real pharmacy outlet
Jul 5th, 2020
Contact Info
- 888-792-3667
Questions & Answers
Q What is the phone number for Rexall?
A The phone number for Rexall is: 888-792-3667.
Q Where is Rexall located?
A Rexall is located at 178 Citation Dr Unit 1, Concord, ON L4K 2Z2
Q What is the internet address for Rexall?
A The website (URL) for Rexall is: https://www.rexall.ca/storelocator/store/8110?utm_source=G&utm_medium=LPM&utm_campaign=RexallPharmaPlus
Q What days are Rexall open?
A Rexall is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Q How is Rexall rated?
A Rexall has a 1.6 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Rexall
Overall Rating
Overall Rating
( 29 Reviews )Ricky Tiwana on Google
Very easy to use!
M L on Google
Not a Rexall store its a manufacturer. Picture on google is deceiving and should be changed. Save yourself some time and listen to the reviews
Zach Doyle on Google
During the pandemic, I decided to look for an online pharmacy to have my prescriptions delivered. I was with a local Rexall previously, and had nothing but wonderful experiences with them, so decided to look into Rexall Direct (which this location handles). I signed up online, submitted all the required info, and after a few days and a callback I was all set up with my prescriptions on file. I was told during that callback that I would receive a confirmation e-mail with the tracking info when the prescriptions were ready to be filled (I set it up 2 weeks ahead to avoid having any days without my medication). Fast forward 2 weeks and 4 days later, no email, no callback. So I call them to find out the status of my order, and discover the order was never processed, and was told I was supposed to call when the 2 weeks were up to have them filled and shipped. I ended up speaking to a manager, who told me the exact same thing. I tried to explain that this type of practice can be very dangerous for patients, as they can only go based on what they are told, and being given misleading information is condescending at best, and life threatening at worst. This manager went on to give excuses as to why it wasn't filled, and after explaining that I take medication that is detrimental to my health and that this can be a life or death situation based on the circumstances, she continued to give excuses. "We're just trying to help people during the pandemic", is what I was told....no consideration, no apology, no customer service whatsoever. Do yourself a favor and sign up with PocketPills.com.
K Chen on Google
not exist
Michael May on Google
Not a real pharmacy outlet
Overall Rating
Overall Rating
( 29 Reviews )Write a Review
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