Maple Property Management Group

One star is 2 stars too many. There are "slumlords" and then there is Maple. Forget improvement, this "company" has not lifted a finger to even maintain existing standards since taking over "management" of our property. Im still not convinced this company isnt a total scam on both Tenants AND Owners. Some things to look forward to, based on our experience: - Zero cleaning/sanitization of building interior as of 10 months in to their contract. -Waited over 2 months for replies to 3 separate email maintenance requests. -Notices served late and backdated to reflect the correct date. -Attempts to coerce, threaten and intimidate tenants. -Relying heavily on City Bylaw to enforce property standards after maintenance requests go ignored for long enough. There's an obvious reason the only reviews here are 1 star and 5 stars.
May 16th, 2023

5 started
Feb 16th, 2023

If I could I would give them 0 stars. By far worst management group. They really gave me a hard time returning my security deposit. Lie after lie untill I got to the point to let them know that I was going to the Landlord board, as soon as I told them that, they returned my deposit within an hour. Be really careful with these people!!!!!!
Dec 24th, 2022

I wish I could give them zero stars. This company hires unqualified employees who have no clue what they're doing. Especially with one of the properties they manage, a lot of tenants have problems like roaches, floods and other damges that need to be repaired ASAP, and the management does nothing about it, they do not respond to emails or answer phone calls. When you speak with them in person they laugh at your problems, and make up a lame excuse about why they cannot repair something. The property manager Priyanka Soni has a power trip anytime you speak with her. She talks to tenants in a condescending tone. When you expose and question the terrible management they play the victim. AVOID THIS COMPANY LIKE THE PLAGUE.
Nov 12th, 2022

I, live in a building managed by Maple Property Management Group. After so many years being neglected, kudos to Maple staff who have turned around the living experience in our building. The property has noticably improved in appearnce and cleanliness. The staff has been amazing, especially Priyanka and Faizan. Priyanka, has been an outstanding property manager. She is thorough, thoughtful and highly responsive, and is always a pleasure to deal with. She gives tenants informed and considered advice. She has always got time for tenants to talk over issues at length and help them.
Nov 12th, 2022