Uptown KIA

Thank you to Uptown KIA for a very smooth and exciting new chapter, Kia helped buy my first brand new vehicle, 2023 Kia Forte. When my old car died on me Steve and Ron maybe it stress free for me until my vehicle came off the truck. The process of getting approved and the keys in my hand was super easy and Thank you to Kyle in finance helping me set up a payment plan. Very excited driving in my brand new vehicle.
May 9th, 2023

I would give no stars if I could. I called to get a quote for a blower motor and was told a price for the part and labour for 2.5 hours which was fine (in the $700 area). Fast forward, I go to get a diagnostic done to ensure that it was the blower motor, $125 per hour. They needed 2 hours, that's fine. What's not fine, is the fact that when they called to discuss the price of work and labour I was told that the work that was needed on my car was $2950. This included: labour, blower motor, brakes, brake flush, caliper. I asked about how much it would cost to change my brakes and caliper and was told it would be $1400 which included a brake flush. For the record, this is a MAJOR rip off, they need to do this when they change your brakes anyway. I had asked why the price of blower motor and labour was different than last time, it being close to $1k now, I was told that the cost of labour went up $10 an hour and when I asked why there was a $300 difference and was told that it would now take 5 hours to change the part. DO NOT BRING YOUR CAR HERE UNLESS YOU ENJOY BEING RIPPED OFF. ALWAYS GET A SECOND OPINION! I will NEVER bring my car here again and I will NEVER buy another KIA thanks to your establishment.
May 6th, 2023

Asked to talk to the manager. The staff at the service dept told me he was unavailable. I explained my problem over the phone to the clerk. The guy said, well that is a difficult thing to prove. I am sorry you feel that way. I was left with no help.
Apr 23rd, 2023

Just wanted to take a moment and thank Steve for his professional communication skills, Steve is very respectful, helpful and humble. This is coming from a car carrier not a Kia customer, I can only imagine how amazing he is with his clients. Thank you again Steve Zaky
Apr 22nd, 2023

This is an amazing dealership. Steve, Lyn & Reid in service are wonderful to deal with. We got our last 2 cars through the help of Lyn & Steve. Both men are so lovely. I recommend this dealership anytime I hear of someone looking for a new vehicle.
Apr 22nd, 2023