Dryden Powersports

Absolutely the best service I have ever received! I cant say enough about the staff at Dryden Power Sports! We were in Canada for our annual fishing trip, and on day 2 of 7, my boat was struck by lightning during a storm and fried my trolling motor. Garmin would only send me a part to my home address back in the states. Needless to say, we thought our fishing trip was over! We discovered that Dryden Power Sports is a licensed Garman dealership, perhaps they could offer some assistance? Geoff the service manager immediately began brainstorming options to get us back on the water, initially Geoff was able to locate and sell another Garmin Force trolling motor to me. My intention was to use it for the week and then come back home and sell it as slightly used. We drove all the way back to our cabin but when we put it on our boat, we discovered that there was something wrong with the NEW Garmin force motor. Another early morning trip to Dryden the next day to meet them when they opened the doors, filled me with dread. I assumed for sure that either they would not take back the motor or they would charge me a huge restocking fee.. NOPE! To my shock and awe they didn’t neither! Geoff and his service team (Jeff, Chance and Mandy) immediately dropped what they were doing and took my old motor apart, found the correct motherboard that was fried, and were able to replace it!!! They returned the motor I had purchased the day prior at no cost to me and only charged me a couple hours of labor, even though at one point there were 3 technicians working on, and troubleshooting it! I was back on the water and fishing by 3:45 that afternoon! The girls at the front, Jessica and Carrie, also went out of their way to help out and rectify this unusual situation.Geoff and his team LITERALLY saved my vacation as well as the folks that were with me! I absolutely cannot believe that there are still people that are willing to go out of their way to take care of a customer. It’s just not something you see anymore. We have been bringing 3 to 4 boats up every summer for over 15 years and we will definitely, be back to Dryden Powersports if we ever need service again,I would definitely recommend this great team to anyone! The level of honesty, integrity and kindness they showed us was unprecedented!Thanks Geoff, Chance, Jeff, Mandy, Jessica, and Carrie!!!!You guys are awesome!!
Jul 11th, 2024

Jan 18th, 2023

Dec 9th, 2022

After waiting to go to Canada for 2 years because of covid we finally got our chance this summer! And you guessed it motor problems on second day! Took boat to Dryden Powersports and Jeff took care of my issue promptly and I was back on the water in a few hours!! He even showed me how to fix it if it were to happen again while I was on the water. Highly recommend all you fisherman heading to Canada put Dryden Powersports into your phones, you never know when you may need them! Thanks Again to all who work at Dryden Powersports!!
Oct 18th, 2022

The Dryden shop is full of quality folks who do an amazing job. Got me back on the water fast with an emergency trolling motor replacement. A great team.
Sep 14th, 2022