Bake Sale on the Kingsway

May 5th, 2023

Not respectful costumer service. I placed an order on Saturday to pick up on Monday. Since I usually pass the store around 9:45, I asked a lady if I can pick it up earlier on Monday. She was nice and helpful and said yes and made a note on my order. On Monday morning (around 9:50) when I knock the door to pick up my order. A lady was just ignored me. I knocked again, she finally came and very rudely said what. I explained and I even apologized if I interrupted her opening duty. She said with no respect you have to wait a minute I didnt go through your order yet. I said fine I wait. I came back in couple of minutes. She was kept doing what she was doing and ignoring me again. I have a little baby and my order was small and since I was just passing by earlier that 10am! thats why I asked for earlier pick up. Otherwise I wouldnt even ask. Finally I hade to walk around until 10am and then she opened the door and gave me my order. Anyways the backed stuff there is always good and creative but what she did on Monday morning was absolutely unprofessional and not respectful at all. Which I think its important when it comes to costumer service.
Feb 14th, 2023

My daughter went in to get cupcakes on Valentines for her friends. She was met with a rude and impatient staff member. Cupcakes and cakes are very good but service not so much. To Bake Sale Management/Owners - please make sure you hire staff with better temperment! There are other options for cakes and desserts in the Kingsway...
Feb 11th, 2023

Feb 9th, 2023

Jan 10th, 2023