Saks Fifth Avenue

Too bad it is closing
May 12th, 2023

Today I went to Saks with the intention on purchasing a byredo fragrance. I went to the counter and it took a while, but someone came to help me. I asked to smell, gypsy water by Byredo. The associate found the tester but it was completely empty. She tried to spray some of it on a card and there was nothing left. She called over another associate, she told me just to buy the fragrance over and over. I said I need to smell it and have it on my skin to see how it reacted etc. she didnt really care about that. I asked if I could return if I didnt like it, she said no, not if opened. So I need to but a 300.00 fragrance without smelling it ? She said yes, sorry and proceeded to walk away. As I was trying to shop the store she went and talked about me the other third associate who then approached me to ask if I needed help. Then I also asked the other associate her name, same response and walked away and would not speak to me. She said I am making her uncomfortable and wouldnt provide her name at all. I am so disappointed with this service I was given today. I am shocked by it, I was just a customer trying to purchase. It was made impossible. Saks has been my go to place but at this point I will just try and find a different place. I dont think this is a great representation for the Byredo fragrance Very disappointing.
Apr 29th, 2023

It's ok
Mar 8th, 2023

Products are not that great
Feb 16th, 2023

Clean store, lots of parking, I always park here when coming to this mall. Nice shopping experience.
Feb 8th, 2023