Active Arches Foot Clinic

I was experiencing a bit of discomfort in my big toe, so after googling I came to the conclusion that I would need to see a podiatrist. I got a recommendation from a community group and decided on this clinic. My experience was great. I called Wednesday, went in on Thursday and my issue which turned out being a hang nail was resolved. Dr. Neal Andrews was friendly, professional and informative. The whole appointment took about 15 minutes to resolve and now I am pain free. I also wanted to add the the receptionist was very friendly and professional. If anyone were ever to ask me for a recommendation, hands down, I would recommend this clinic.
Apr 3rd, 2023

Dr. Neil was very kind enough to accommodate and see us in such a short time. Very attentive and knowledgeable during the consult. Very thorough & removed my husband's corn and relieved alot of pain. So gratefull to have come to Active Arches, very kind and accommodating staff. Thank you Dr. Neil!
Apr 1st, 2023

Jan 31st, 2023

Couldnt wait 5 minutes further to my scheduled appointment, running late due to weather and traffic. Bad experience without even the first visit. To be specific, it was 6 minutes past my appointment time, I received a call advising I could be there to the most in 5 minutes, and while I was driving my appointment was cancelled. Relative to previous appointment requests, they were cancelled (not a no show) which also has no relevance to what the most recent appointment booking incident. Unfortunately, its bad business practice to cancel an appointment while someone is driving towards your clinic. If time is sensitivity which is understandable, you couldve offered me the services to start the process and I wouldve gladly returned for my next partial visit to atleast start the process i.e. a partial consult. Unfortunately no options were provided, other than a simple refusal and rejection. Bad, very bad.
Apr 18th, 2023

Worst experience. I had 2 ingrown nails and one healed fine (except there is some empty space between nail and skin) but the other was so f up. They didn't remove all the part of the ingrown nail so I had to suffer for almost a month just to come here and get the surgery again and I also had to pay for an anesthetic because of their mistake. But it didn't end here. I'm still dealing with this nail even after 4 months because the part of the nail that they removed was too big and the surgery was too deep into the skin where the root was. After the surgery, I had an infection and it was all bruised for a long perioud of time. So now i'm going to another clinic where I'm getting proper treatment. Now, to get my nail to look normal, I have to do a lot of staff. It even looked so bad, I was uncomfortable to show it.
Feb 15th, 2023