Lacoste

Manager Mary is so terrible. She should learn how to respect employees and customers first. Highly recommend her take some basic courses.
May 12th, 2023

Have such a great customer service
Mar 30th, 2023

Clean and tidy store. Love the work ethic here by the staffs. A good location to shop.
Feb 21st, 2023

Great customer service! Mary and Daniel were so kind and helpful. I bought an item online, the fit wasn't that good and they really helped me with the exchange in-store, and even offered me some other great deals.
Feb 21st, 2023

This is the worst retail place you can shop at managed by unexperienced kids in the Greater Toronto Area. The Vietnamese background kid called Amie who unfortunately Lacoste management in Canada thought she can be a duty manager, behaved superiorly with irresponsibility with me towards her logistical chaos. All what she cared for was my 500dls spent 2 weeks ago not to get out of her monthly bonus / commission because she did not deliver to my residence my prepaid merchandise. Instead of resolving the problem she irradicably provoked a situation and irrationally raised her tone of voice at me inside Lacoste premises. She majorly provoked a situation based on no grounds and none of the Canada Lacoste Management Team interfered to help de-escalate the problem she had dumbly provoked. I had to obtain the Quebec head office email from a Lacoste French network person who happened to be on my Linkedin in order for me to write them an email about the disastrous kids team they have relied upon in this particular store. Its without any doubt that this person who happened to be the so called manager at the time of my store visit does not know what are the values of the Brand and certainly requires an immediate termination without any single pity. BESIDES, THEY STILL OWE ME 282$ THAT NONE AT LACOSTE CANADA FIGURED OUT WHEN AND HOW TO REFUND IT TO ME. AND this is to educate Meghan Drummond on what is an assault is defined in the Canadian criminal law: Criminal Code (R.S.C., 1985, c. C-46) DEFINES ASSAULT AS: (1) A person commits an assault when (a) without the consent of another person, he applies force intentionally to that other person, directly or indirectly; (b) he attempts or threatens, by an act or a gesture, to apply force to another person, if he has, or causes that other person to believe on reasonable grounds that he has, present ability to effect his purpose; or (c) while openly wearing or carrying a weapon or an imitation thereof, he accosts or impedes another person or begs.
Jan 28th, 2023