Ardene

I have never seen a more disrespectful and unprofessional manager in all my years coming to this mall. On several occassion I have witnessed the manager at this store, I believe her name is Noelia, mistreating the poor workers at this location as well as making snarky, passive-aggressive comments to customers. It is appalling that a company of this level hires people like her, lacking all decency and etiquette. I have been here on multiple occassions over the past year and it baffles me to see that she is still employed here despite her complete lack of competency.
May 7th, 2023

Sorry, let me evaluate your store. Boxes in aisles. No product on shelves. Unfriendly staff. No greeting upon arrival or departure. Staff could clearly see we were looking for something specific but no one cared to ask if we needed help. This location used to be fantastic but has gone down hill considerably. Hmmm looks like my original review and the comments from Ardene were removed. Nicely done.
Mar 17th, 2023

Dec 12th, 2022

Nov 10th, 2022

I was having a great shopping experience at Ardene's until the supervisor/manager (the one with tattoos) on the floor abruptly interrupts the cashier's lovely customer service approach. Seeing there were no other customers on cash, and it was a slow morning, the lovely cashier (Asian female) kindly took it upon herself to help me search for a product in another location. I even waited on the side to let her serve the customer behind me. While waiting, the supervisor or whoever rudely cuts through to tell her to stop helping me. She even went as far to say, "You call them, but not as employee." Huh? Of course I am not an employee. Made no sense. A good manager will usually instruct their employees to assist customers, not refrain from helping them. Or you wait till the customers gone before you instruct them on something that is restraining. Whoever is reading this, I say, the person on cash deserves to be promoted as manager with the amazing people skills she has. She was so gracious, caring and respectful. Her words were so polite. She was so humble. The only reason why I gave this rating an added star and continued with the sale is because of her service (traits her own supervisor can learn from). Hope someone acknowledges her efforts, because with a manager like that I highly doubt good working employees get recognized for their positive work. Shame, shame. Beware potential job applicants applying to Ardenes.
Dec 21st, 2022