eyeDOCS Riverside South

I have been a client/ patient there ever since they opened. I purchase my contacts and glasses there. They have beautiful high end frames. I think what keeps me going back is their customer service I purchased frames that I have mangled more than once and they have fixed them in house, have sent them to be fixed under warranty and most recently while I waited! You won't find this service in big box stores !!
Jun 1st, 2022

So much better than expected. Staffs here are friendly and helpful, and Dr. Stolch is very knowledgable and patient. My experience with this place is excellent, there is definitely nothing to complain about the service.
May 26th, 2022

A big thank you to Kelsey for helping me get new lenses for a favourite pair of sunglasses. She knew her stuff and got them ordered and installed within a week. Excellent service!
Apr 9th, 2022

Im so disappointed, I contacted the manager about my unsatisfied visit and asked her if its possible to have another appointment with another optometrist she replied that the same optometrist will contact me! When I replied that I just need to know if it is possible to see another one she totally ignored my question and didnt answer back. Taking into consideration that it took her 2 days to answer my first email and it has been 4 days now and I didnt have an answer to my question, I wish she showed some respect to save my kids time who is literally struggling to see,
Oct 19th, 2020

Brutal. Worst, least professional experience buying glasses Ive ever had. 19 days to get glasses that dont work. They drew dots on my new glasses and made me look through the bottom rim to see if theyd work? Admittedly Ive never worn progressives, but you should be able to notice 1.75 somewhere in the lens. They told me the lens was correct. But I cannot see out of them at all. Better without than with. Nothing like even close to regular reading glasses. I mean I should be able to see. Thats the goal. SO they told me Id have to get rechecked and I didnt have enough time to sign before they said well just refund you. OH. Ok. Dont fix the problem just say goodbye to 4 customers who will never be back. BRUTAL service. Could have had life long customers but feelings are more important. She had the refund locked and loaded. I was calm. Reasonable. Affable even. And I could tell she couldnt wait to get rid of me. She did. Forever. Me, my wife and two kids. All ex customers.
Oct 26th, 2022