docbraces Ottawa

I have to start by saying that the administrative staff and the hygienists are amazing. I have always felt welcome and cared for. With that said, I do believe the experience with the orthodontist could be improved. It feels rather impersonal and mechanical. The only time I felt heard during the past two years was when Dr. Abualreesh was on vacation, and another orthodontist covered his patient load. The doctor covering for him took his time with me, listened to my concerns and reassured me. I am currently 1 month shy of 2 years into my treatment and feel I have no idea what is going on. I ask questions but am often met with half answers and uncertainties. If I had to do this all over again, Id find another location with an orthodontist who is more involved with their patients. If you are ok with a more hands-off approach, then this location is perfect! *Adult Orthodontic Experience
May 16th, 2023

May 6th, 2023

Hands down the best Ortho in Ottawa. Staff is amazing!
Apr 24th, 2023

For as long as I can remember, I have been in dire need of braces. Unfortunately, my case was deemed too "complicated" by several dentists who had provided me with consultations. Despite the many consultations and fees I had paid, my insecurity still persisted. However, my luck changed when a friend suggested that I try Doc Braces, who offered a free consultation. Although I was initially hesitant, I decided to give it a shot, hoping that things would turn out differently. To my surprise, my experience at Doc Braces was unlike anything I had previously encountered. The staff took scans and pictures of my teeth, and I was introduced to Dr. Issam. Unlike other orthodontists I had met with, Dr. Issam confidently reassured me that he would be able to fix my impacted canine. I was thrilled, but also a little confused. After all, so many other professionals had told me that my condition was too complicated to correct. However, Dr. Issam referred me to an oral surgeon, and two years later, my canine is now where it should be. And my teeth are straight. I am incredibly grateful to Dr. Issam and his entire team for helping me achieve a smile I have always wanted. The staff at Doc Braces was supportive and kind throughout the entire process, which made all the difference to me. Furthermore, the payments are super flexible and as a full-time student, that was wonderful to hear. I am glad that I found Doc Braces, and I would highly recommend them to anyone who is looking for a trustworthy and reliable orthodontic clinic. Their professionalism and expertise in the field of orthodontics are unparalleled, and they genuinely care about their patients' well-being. I will always be grateful.
Apr 18th, 2023

The staff have been really helpful throughout my journey here. Very clean environment. Definitely recommend it! 10/10
Apr 4th, 2023