Boathouse

Horrible service, horrible discrimination and just an overall bad experience
May 19th, 2023

Every other location I have had a great experience but this location is awful. There are two younger boys who are great and super helpful but I went in to buy a pair of shoes and the lady helping me out wouldnt give me the time of day and finally when she acknowledged my question she was extremely rude. I wasnt 100% sure what size I was I assumed a 7 but I didnt know for sure so I wanted to try them on, she didnt let me try them on and told me she had better things to do. I am extremely upset with this visit.
May 2nd, 2023

Terrible customer service. The store does not stand by the quality of their products. I received a coat from the Boathouse for Christmas. I wore it once and the seam by the zipper ripped. I tried to exchange it for a new one and they would not exchange the coat. They said since I wore it once, there was nothing they could do. I tried hard to explain it was a quality issue. A coat should not rip at the seam after one use. Still they would not exchange the jacket.
Jan 11th, 2023

Oct 26th, 2022

Today January 21st 2023 the girl in a pink sweater blond hair was very rude when I checked out. I took 2 shirts off a cart that says 2 for $29.99 when I went to check out she said one of the shirts were from the other shelf and it wasnt part of the deal. She went to go get a white shirt that was part of the deal but when she came back I asked if they had a grey one instead as that was the same colour as the one that wasnt part of the deal. She huffed with an ok and went and got a shirt that was in grey. She aggressively opened a plastic bag and give me for my items and didnt smile or look up. She was by herself and thats stressful I know but when Im working by myself at a daycare my mood changes for the better when Im with a parent. Leave your mood at home. She didnt get a thank you from me.
Jan 12th, 2023