PartSource

Feb 18th, 2023

Ben is the best cashier I've ever had an encounter with, just straight to the point. That's what I like. Even helped me put on my wiper blades no questions asked. Ben is the guy to go too
Jan 16th, 2023

Dec 8th, 2022

I went in to get help with finding the right wheel lug nut, and the gentleman at the counter said that he couldnt know which wheel lug nut I needed based on a photo I showed. So I said no problem, Ill bring in one of the other lug nuts I need to match and we can find it that way? And he said no, we wouldnt be able to. So I said okay, why dont I buy a few different types of lug nuts, take them home, and try them all to see what fits? And he said no, returning them would be too much work for him. So I said, okay, maybe I dont buy a lug nut today? Then he suggested I bring in the lug but I have at home, which made me giggle because we started there. Needless to say, I went elsewhere.
Nov 12th, 2022

Went in to this location just before 2:30pm to exchange my wipers that were still under warranty. Ben, the sales associate, was extremely rude and questioned why we were bringing the wipers in 6 days before the warranty expired. I had called a week prior to confirm that they had a 1 year warranty and I could come in at any time before it expires to do an exchange since they were streaking. Once he finally agreed to exchange them, he told my boyfriend that he doesnt have an account which is impossible since he has been a very loyal customer for a long time. He then questioned him and said are you sure you even bought them here? when it clearly says on the bill that they were purchased at that location. Ben was very unwilling to help and combative for absolutely no reason and provided terrible customer service. It is undecided if well be returning to this location for future purchases.
Nov 25th, 2022