Continental Currency Exchange

Megan was very kind and super helpful! Thanks Megan!!!!
Apr 26th, 2023

My Dad took me to the Limeride Mall branch Yesterday. To surprise me with some Thailand Baht for my upcoming Vacation. They did NOT have any. The Woman working there said If we came back tomorrow at 10 am "they would have some in for sure" I am 54 I do not live near there. I dont drive.and I do not like going to the branch at Jackson Square. My Dad went by himself. today at 10 am as she suggested...and they had NONE ! ? The woman working there said " it will be in by 11am for sure." So my Dad went back at 11 am and NO they did NOT have ANY??? A proffesional would have said Thailand currency would be any time between 10 and 5 !!! - I am frustrated.
Dec 27th, 2022

TLDR: go to your bank + order the money in advance. Its much cheaper (and they wont try to trick you) I know Continental has a guarantee but trust me the bank is actually cheaper if you have the time to order it in. This is the worst experience Ive had exchanging money. When I arrived to exchange a large sum of money, there was 1 other customer being helped and 3 other tellers available. The teller helped me exchange my money however mid way through I asked her if I could join their rewards club. She stated that we can do it after my large transaction. I didnt think much of it until I heard the teller beside me ask her customer if he had a rewards card or if he wanted to get one for cheaper transactions and rates. When I asked the teller why she didnt offer me the card at the beginning or address it when I asked she just said they are not trained to upsell the card it and its only 3$ that I would save. In reality, the website states that I would have saved their 3$ fee and on an even lower exchange rate. The teller on the side started to give me attitude and tell me that when they are busy they dont offer the card anyways. I let her know I was only 1 of 2 when I arrived to which she responded dont even. Weve been busy all day. I have never been spoken to like this before. She was extremely rude and it actually wasnt busy when I arrived! This is just pure trickery and extremely bad customer service. I will be letting everyone know about this + discouraging people from going.
Nov 2nd, 2022

Banks give better rates. Use only if one does not have bank accounts and therefore cannot transact with banks. Compare with TD or Scotiabank before buying or selling forex. Same and sometimes worse rates as airport exchange for Middle Eastern currencies.
Oct 17th, 2022

Worst hours in the business. Closed Sunday and closed at 5 or 6 most days? Waste of time
Sep 30th, 2022