Shoppers Drug Mart

Kavita was wonderful. She was juggling so many tasks and still staying on top of everything. Management should be a bit more on top of rude customers. Too many people feel too comfortable yelling over at her instead of using their eyes.
Apr 21st, 2023

Apr 16th, 2023

My friend and I went to this shoppers and we waited awhile upfront since we both got items that needed a staff member to ring through. After waiting we decided to ring the bell 3 times and finally Ramon helped us out. My friend had bought items that were on sale , the first time he rang them through he scanned 6 items when we only bought 5, correcting him he changed it but failed to add the discounts to the items we bought . The total came up to exactly $20 which didnt make sense at all, my friend pointed it out and he was quick with attitude to say ya its $20 with tax look I did it as he pointed to the screen. My friend said okay and proceeded to pay, we left and looked the receipt over and did the math ourselves and knew we were right the first time , he had messed up. We went back to the shoppers , and went up to a lady supervisor asking for help about the situation. She went up to Ramon to tell him to fix it but he told her to do it , so she took us over to the other station and she fixed it for us. Through the whole time she was helping us Ramon was wondering around sighing and giving attitude , the lady helping would ask him questions and he would also give her attitude, completely unnecessarily. Not once did he apologize or recognize his mistake. So from the very beginning my friend was right :) He made us feel extremely uncomfortable . I understand its not easy working in retail but why are you being rude to people who did absolutely nothing to you
Apr 1st, 2023

Mar 28th, 2023

Currently on hold for the pharmacy; it has been 47 minutes as of now. This pharmacy is the worst. Edit: Time for me to transfer to another pharmacy. Almost every month there is an issue getting my medication. I transferred one of my medications to another shoppers during the holidays, and I guess they just decided to transfer *all* of my meds. I've since transferred back that one medication, and picked it up at Main and Emerson. Tonight I was told that my other meds, (which I never transferred) were somehow now in another city. They also gave me 64 pills and I paid for 84. This place makes no sense. If you are looking for a pharmacy that you can depend on, please do not choose this Shoppers. The majority of the pharmacists here are only willing to do the bare minimum, and I'd expect more from folks that typically make 100k per yr in salary.
Mar 2nd, 2023