Hidden Valley Resort, Ascend Hotel Collection

Chamber Rating
-
LHallmAn
May 21st, 2023 -
Therese L. De Castro
May 20th, 2023 -
Timothy Glenn
May 17th, 2023 -
Norma Carter
May 17th, 2023 -
Stephen Murphy
May 13th, 2023
Contact Info
- 705-789-2301
Questions & Answers
Q What is the phone number for Hidden Valley Resort, Ascend Hotel Collection?
A The phone number for Hidden Valley Resort, Ascend Hotel Collection is: 705-789-2301.
Q Where is Hidden Valley Resort, Ascend Hotel Collection located?
A Hidden Valley Resort, Ascend Hotel Collection is located at 1755 Valley Rd, Huntsville, ON P1H 1Z8
Q How is Hidden Valley Resort, Ascend Hotel Collection rated?
A Hidden Valley Resort, Ascend Hotel Collection has a 4.0 Star Rating from 929 reviewers.
Ratings and Reviews
Hidden Valley Resort, Ascend Hotel Collection
Overall Rating
Overall Rating
( 929 Reviews )
LHallmAn on Google
Hotel highlights Great view, Quiet, Kid-friendly, Great value More

Therese L. De Castro on Google
Didn't like how the bathroom was a bit small and there was no vent.
Otherwise we had a good stay and would definitely come back. Rooms : 4/5 | Service : 4/5 | Location : 4/5
Hotel highlights Great view, Quiet, Kid-friendly More

Timothy Glenn on Google

Norma Carter on Google
Hotel highlights Great view, Quiet More

Stephen Murphy on Google
- great location, right off the 60 hwy, minutes from downtown Huntsville.
- lake side view was amazing
-the room was clean, spacious, and met expectations. A small fridge was included.
Cons:
-our check-in host was horrible, she had zero customers service skills, she couldn't answer our questions, she replied with one word answers. She was a nightmare. All the other staff were fine.
- breakfast was next to non-existent. They had store bought cold items that they brought out of the fridge and placed them at the front desk. They were charging 15/plate. The hotel's explanation was that only 4 rooms were occupied that day, so they couldn't justify preparing actual hot food. Apparently, we visited the resort between seasons and the volume of people was low. We refused to pay $15 and ate at Ericka's off the 60, on the way to Algonquin Park.
- the building requires some renovations. Wallpaper can be found peeling of walls and the hallway carpets have stains. The building needs some tlc.
Overall Rating
Overall Rating
( 929 Reviews )Write a Review
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