Service Canada Centre

Super impressed with the efficiency of this Service Canada Centre! I made an appointment online 2wks ahead for a passport renewal, arrived 5mins ahead and checked in, was served at the exact appointment time, and on my way 10 mins later!
May 15th, 2023

The office st Kingston is supposed open at 8:30 am. I went there before 8 am to line up. To my surprise, everything was already set up. The security gentleman was there and another 2 staff were greeting people and answering questions and helping people out. I saw smiles on every one's faces. One lady checked my paperwork before 8am and showed me what was missed and how to abtain them. The whole process is smooth and welcoming and especially professional. I was chatting with a gentleman in the line and he agreed these staff here are enjoy helping people. I am giving 5 stars. Maybe in some point in the past some visitors got disappointed for some reasons. But come and see how awesome this place is now. This place deserve a higher rating in my opinions. Update: the staff Arlee is professional, efficient and knowledgeable.
Mar 14th, 2023

Kingston passport office was amazing, fast efficient and security was extremely friendly. Great experience.
Feb 26th, 2023

Jan 10th, 2023

Extremely slow
Jan 9th, 2023