Gariepy Lawn & Garden

Great job done by nice people.
Jan 15th, 2018

After filling out a contact form, Mr Gariepy called me back. I found him difficult to talk to! First of all, he didnt ask for any details or even broad strokes re: what my lawn is like, what our goals were etc, he just started with you want us to come do the clean up? and I clarified that I was looking into options for re-landscaping and turning the lawn into what we wanted it to be. He replied ok, well do the clean up and then talk about landscaping. I again said I was interested in landscaping options and I wasnt sure we needed a clean up (especially before re-landscaping??). He said I have all the equipment and the workforce - do you want me to come do it?. By now I felt like we werent quite on the same page and was not sure exactly what he was proposing to do. I asked if he did consultations and he said yes, its $100 for a consultation and then we refund it when you hire us. I dont really mind paying for a consultation but 1) the website says free consultation and 2) at this point I needed more info about what he was proposing to do, and I thought perhaps it would be good for him to have some idea of what we wanted, and based on his disinterest in discussing those two rather major points I wasnt at all sure I wanted to hire them. I made a lame excuse of needing to talk to my husband about it - why do you need to talk to your husband? About the consultation fee? The reason we charge is so we can find out if youre serious or not, we dont want you just wasting our time. You just call me if you want to book (click). Fair enough - I wont waste your time and I wont let you waste mine!! Negative review......
Mar 7th, 2021