Queen's Family Health Team

I've been a QFHT patient for several years and I can't thank them enough for all they have done through different phases in my life including open heart surgery.
May 1st, 2023

Dr. Pouteau is a wonderful doctor. Anybody would be lucky to have her as a doctor. She is compassionate, caring and an appointment with her never feels rushed. She is wonderful and QFHT is lucky to have her.
Jan 14th, 2023

Worst reception ever! They never answer the phone, it's easier to get through to a government office! They're rude when they do answer and they can't relay the necessary information to the corresponding Dr! Never in all my 16 years of being a parient have I been more disgusted with a group of receptionists from the 2nd floor office!!!
Jan 14th, 2023

I've been a long-time patient at this clinic, because no other doctors were taking new patients at the time and I had been without a family doctor for 10 months prior. I have noticed a significant under-resourcing of front-desk staff since COVID, as is the case everywhere. I used to be able to call and wait a few minutes on hold; now I repeatedly am disconnected after 10+ minutes of being on hold and have to start all over. It's a terribly frustrating experience. I KNOW everyone there is doing their best and is so over-worked, but it still makes health care very challenging for patients. I give kudos to all the staff, nurses and doctors who are doing their best under very trying circumstances. I wish there was a viable solution to our health care crisis, because it definitely is impacting quality of life and longevity for many, IMO.
Feb 12th, 2023

I have had dr bayoumie as my so callef physician for over 6 years Years of today I have never met ( him or her) i have never been treated so poorly as I did today i will be reporting this to someone who actually cares i know I have asthma but to ask me to prove it WOW!
Nov 16th, 2022